Manage an Asyntai AI support agent
Asyntai puts an AI support agent on the user's website. The hosted Asyntai MCP server gives you the same controls as the Asyntai dashboard.
Connect the MCP server (one time)
Check first: if tools such as list_websites are already available, skip this
section.
The server is https://asyntai.com/mcp (remote, Streamable HTTP, OAuth
sign-in). No API key is needed. Any Asyntai account works, including the Free
plan.
-
Claude Code: run
claude mcp add --transport http asyntai https://asyntai.com/mcp, then run/mcp, chooseasyntaiand pick Authenticate. -
Other agents with remote MCP support (Cursor, VS Code, Windsurf and others): add a remote MCP server with the URL
https://asyntai.com/mcp. -
Agents that can only start a local command: use the bridge package:
{ "mcpServers": { "asyntai": { "command": "npx", "args": ["-y", "@asyntai/mcp"] } } }
The first tool call opens a browser once to approve access. If the user has no account, they can create one free at https://asyntai.com/auth/ .
Start every task the same way
- Call
list_websites. Most accounts have one website. Some have several. - If there are several, ask which one before any change. Tools that change
data take a
website_id. Do not guess it. - Read before you change:
get_ai_instructionsbeforeupdate_ai_instructions,list_knowledgebefore you add or delete knowledge,get_widget_settingsbeforeupdate_widget_settings.
Common jobs
- Put the chatbot on the site:
list_websitesgives thewidget_id. Then follow theadd-ai-chatbotskill. - Teach the agent:
add_knowledge_urlfor a page,start_crawlfor a whole site,add_knowledge_textfor a fact or a policy. Check withlist_crawlsandlist_knowledge. - Test an answer:
ask_aiasks the agent a question, the same way a visitor does. - Change how it answers:
get_ai_instructions, thenupdate_ai_instructions. - Change the look:
get_widget_settings, thenupdate_widget_settings(name, colors, first message and more). - See what visitors ask:
list_conversations,get_conversation,list_visitor_questions,get_analytics. - Find gaps:
list_knowledge_gapslists real visitor questions that need more knowledge. Add knowledge for them, then test withask_ai. - Leads and tickets:
list_leads,list_tickets. - Reply to a live visitor yourself:
list_active_sessions,take_over_conversation,send_agent_reply, thenrelease_conversation. - Plan and limits:
get_account,list_plans. - How a feature works:
search_asyntai_docs, thenget_asyntai_doc.
Tool names are exact. If you are not sure, list the server's tools.
Rules
- Read tools are safe to call at any time.
- Ask the user before you delete knowledge, change the instructions, change the widget settings or reply to a visitor on a live site.
- Show the user the new instructions text before you save it.