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deanpeters/eol-message

撰写清晰且富有同理心的产品终止支持(EOL)公告,说明理由、客户影响及后续步骤。适用于退役产品、功能或方案时,避免造成不必要混淆。

eol-message 是什么?

该技能旨在帮助开发者或产品经理撰写专业且贴心的产品终止支持(EOL)公告。其核心价值在于以清晰、富有同理心的语言传递变更信息,涵盖终止理由、对客户的具体影响以及明确的后续行动指南,从而最大程度减少用户的困惑与不满。该技能适用于任何需要退役产品、功能或服务计划的场景,强调在技术变更中保持透明沟通与用户信任。它通过结构化思维引导用户从公告标题、受影响用户范围、时间线到迁移或补偿方案等关键要素的完整撰写流程。

兼容平台~Claude Code~Codex CLI~Cursor
npx skills add https://github.com/deanpeters/product-manager-skills/tree/main/skills/eol-message

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文档

eol-message 是做什么的?

撰写清晰且富有同理心的产品终止支持(EOL)公告,说明理由、客户影响及后续步骤。适用于退役产品、功能或方案时,避免造成不必要混淆。

使用场景

  • 产品功能废弃
  • 服务计划调整
  • 技术栈升级导致旧版本退役

示例

标题: 即将终止对 Classic Editor 的支持

正文:

我们需告知您,自 2024 年 6 月 30 日起,Classic Editor 将不再受支持。此项决策基于我们向新一代编辑器的转型,以提供更安全、更高效的协作体验。

对您的影响:

  • 2024 年 6 月 30 日之后,Classic Editor 将停止接收安全更新与技术支持。
  • 您需要在此之前将内容迁移至新版编辑器。

后续步骤:

  1. 我们已提供详细迁移指南(见附件)。
  2. 如遇问题,请于 2024 年 6 月 15 日前联系支持团队([email protected])。
  3. 我们提供一对一迁移协助服务。

感谢您的理解与支持。

Individual skills in this repo

This repo contains 20 individual skills — each has its own dedicated page.

deanpeters/acquisition-channel-advisor

Evaluate acquisition channels using unit economics, customer quality, and scalability. Use when deciding whether to scale, test, or kill a growth channel.

deanpeters/ai-shaped-readiness-advisor

Assess whether your product work is AI-first or AI-shaped. Use when evaluating AI maturity and choosing the next team capability to build.

deanpeters/altitude-horizon-framework

Understand the PM-to-Director transition through altitude and horizon thinking. Use when diagnosing scope, time-horizon, or leadership-level gaps.

deanpeters/business-health-diagnostic

Diagnose SaaS business health across growth, retention, efficiency, and capital. Use when preparing a business review or prioritizing urgent fixes.

deanpeters/company-research

Create a company research brief with executive quotes, product strategy, and org context. Use when preparing for interviews, competitive analysis, partnerships, or market-entry work.

deanpeters/context-engineering-advisor

Diagnose context stuffing vs. context engineering. Use when an AI workflow feels bloated, brittle, or hard to steer reliably.

deanpeters/customer-journey-map

Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.

deanpeters/customer-journey-mapping-workshop

Run a customer journey mapping workshop with adaptive questions and outputs. Use when you need to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.

deanpeters/director-readiness-advisor

Guide the PM-to-Director transition across preparing, interviewing, landing, and recalibrating. Use when leadership scope is changing and you need practical coaching.

deanpeters/discovery-interview-prep

Plan customer discovery interviews with the right goal, segment, constraints, and method. Use when preparing interviews for problem validation, churn research, or new product ideas.

deanpeters/discovery-process

Run a full discovery cycle from problem hypothesis to validated solution. Use when a team needs a structured path through framing, interviews, synthesis, and experiments.

deanpeters/epic-breakdown-advisor

Break down epics into user stories with Humanizing Work split patterns. Use when a backlog item is too large to estimate, sequence, or deliver safely.

deanpeters/epic-hypothesis

Frame an epic as a testable hypothesis with target user, expected outcome, and validation method. Use when defining a major initiative before roadmap, discovery, or delivery planning.

deanpeters/executive-onboarding-playbook

Plan a VP or CPO 30-60-90 day diagnostic onboarding path. Use when entering a new executive product role and avoiding premature change.

deanpeters/feature-investment-advisor

Evaluate feature investments using revenue impact, cost structure, ROI, and strategy. Use when deciding whether a feature deserves investment.

deanpeters/finance-based-pricing-advisor

Evaluate pricing changes using ARPU, conversion, churn risk, NRR, and payback. Use when deciding whether a pricing move should ship.

deanpeters/finance-metrics-quickref

Look up SaaS finance metrics, formulas, and benchmarks fast. Use when you need a quick metric definition, formula, or benchmark during analysis.

deanpeters/jobs-to-be-done

Uncover customer jobs, pains, and gains in a structured JTBD format. Use when clarifying unmet needs, repositioning a product, or improving discovery and messaging.

deanpeters/lean-ux-canvas

Guide teams through Lean UX Canvas v2. Use when framing a business problem, surfacing assumptions, and defining what to learn next.

deanpeters/opportunity-solution-tree

Build an Opportunity Solution Tree from outcomes to opportunities, solutions, and tests. Use when a stakeholder request needs problem framing before you decide what to build.

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