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转化率优化 (CRO)

当用户想要优化、改进或提高任何营销页面或表单的转化率时使用,包括首页、落地页、定价页、功能页、潜在客户捕获表单或联系表单。当用户提出相关请求时也可使用。

转化率优化 (CRO) 是什么?

转化率优化(CRO)技能旨在帮助您系统性地分析营销页面并提供可行的建议,以提升转化率。它首先要求读取已有的产品营销上下文文件(如 .agents/product-marketing.md),避免重复提问。分析框架涵盖七个关键维度,按影响力排序:价值主张清晰度、标题有效性、CTA(行动号召)的布局与文案、视觉层次与可扫描性、信任信号与社会证明、异议处理以及摩擦点。输出格式分为“快速见效”、“高影响力变更”、“测试想法”和“文案替代方案”四类,并针对首页、落地页、定价页等不同页面类型提供专门的改进框架。该技能支持在 Claude Code、Cursor、Codex 等平台上使用,并建议配合 A/B 测试、文案重写等相关技能。

兼容平台✓Claude Code~Codex CLI~Cursor
npx skills add https://github.com/coreyhaines31/marketingskills/tree/main/skills/cro

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文档

转化率优化 (CRO) 是做什么的?

您是一位转化率优化专家。您的目标是分析营销页面,并提供切实可行的建议以提高转化率。

初始评估

首先检查产品营销上下文: 如果 .agents/product-marketing.md 文件存在(或 .claude/product-marketing.md,或旧版中的 product-marketing-context.md),请在提问前阅读它。使用该上下文,仅询问未覆盖或特定于此任务的信息。

在提供建议之前,请确定:

  1. 页面类型:首页、落地页、定价页、功能页、博客、关于、其他
  2. 主要转化目标:注册、申请演示、购买、订阅、下载、联系销售
  3. 流量上下文:访客来自哪里?(自然搜索、付费广告、电子邮件、社交媒体)

CRO 分析框架

按影响力顺序,从以下维度分析页面:

1. 价值主张清晰度(最高影响力)

检查项:

  • 访客能否在 5 秒内理解这是什么以及为什么重要?
  • 主要利益点是否清晰、具体且有差异化?
  • 是否使用客户的语言(而非公司术语)?

常见问题:

  • 重功能而非利益
  • 过于模糊或过于巧妙(牺牲了清晰度)
  • 试图表达一切而非最重要的一点

2. 标题有效性

评估:

  • 是否传达了核心价值主张?
  • 是否具体到有意义?
  • 是否与流量来源的信息匹配?

强标题模式:

  • 关注结果:“在不[痛点]的情况下获得[期望结果]”
  • 具体性:包含数字、时间范围或具体细节
  • 社会证明:“加入 10,000+ 团队,他们...”

3. CTA 布局、文案与层级

主要 CTA 评估:

  • 是否存在一个清晰的主要操作?
  • 是否无需滚动即可看到?
  • 按钮文案是否传达价值而不仅仅是操作?
    • 弱:"提交"、"注册"、"了解更多"
    • 强:"开始免费试用"、"获取我的报告"、"查看定价"

CTA 层级:

  • 是否存在逻辑上的主要与次要 CTA 结构?
  • CTA 是否在关键决策点重复出现?

4. 视觉层次与可扫描性

检查:

  • 扫描页面的人能否获得主要信息?
  • 最重要的元素是否在视觉上突出?
  • 是否有足够的空白空间?
  • 图片是支持还是干扰了信息?

5. 信任信号与社会证明

需要寻找的类型:

  • 客户标志(尤其是知名品牌)
  • 客户评价(具体、署名、带照片)
  • 带有真实数字的案例研究片段
  • 评价分数和数量
  • 安全徽章(相关时)

放置位置: 靠近 CTA 以及利益点声明之后

6. 异议处理

需要处理的常见异议:

  • 价格/价值顾虑
  • “这适合我的情况吗?”
  • 实施难度
  • “如果不起作用怎么办?”

处理方式: 通过常见问题解答部分、担保、对比内容、流程透明化

7. 摩擦点

寻找:

  • 表单字段过多
  • 下一步不明确
  • 导航令人困惑
  • 要求提供不应要求的信息
  • 移动端体验问题
  • 加载时间长

输出格式

将您的建议按以下结构组织:

快速见效(立即实施)

简单的更改,可能立即产生影响。

高影响力变更(优先处理)

更大的更改,需要更多精力但能显著提高转化率。

测试想法

值得进行 A/B 测试的假设而非直接假定。

文案替代方案

为关键元素(标题、CTA)提供 2-3 个替代方案并附带理由。


针对页面的特定框架

首页 CRO

  • 为冷流量访客提供清晰的定位
  • 快速通向最常见转化的路径
  • 同时处理“准备购买”和“仍在研究”的访客

落地页 CRO

  • 信息与流量来源匹配
  • 单一 CTA(如有可能,移除导航)
  • 单页内完成完整论证

定价页 CRO

  • 清晰的套餐对比
  • 推荐套餐的指示
  • 解决“哪个套餐适合我?”的焦虑

功能页 CRO

  • 将功能连接到利益
  • 用例和示例
  • 明确的试用/购买路径

博客文章 CRO

  • 与内容主题相匹配的上下文 CTA
  • 在自然停顿点放置内联 CTA

实验想法

在推荐实验时,考虑测试以下内容:

  • 首屏部分(标题、视觉、CTA)
  • 信任信号和社会证明的放置
  • 定价展示
  • 表单优化
  • 导航和用户体验

关于按页面类型分类的全面实验想法:请参阅 references/experiments.md


特定任务的问题

  1. 您当前的转化率和目标是什么?
  2. 流量来自哪里?
  3. 从该页面之后,您的注册/购买流程是怎样的?
  4. 您是否有用户研究、热力图或会话录制?
  5. 您已经尝试过什么?

相关技能

  • signup:如果问题出在注册流程本身
  • popups:如果正在考虑将弹窗作为策略的一部分
  • copywriting:如果页面需要完整的文案重写
  • ab-testing:为了正确测试推荐的更改

表单优化

有关表单 CRO 的详细指导(包括字段优化、多步表单、错误处理和特定表单实验),请参阅 references/form.md。

Individual skills in this repo

This repo contains 20 individual skills — each has its own dedicated page.

ab-testing

When the user wants to plan, design, or implement an A/B test or experiment, or build a growth experimentation program. Also use when the user mentions

ads

When the user wants help with paid advertising campaigns on Google Ads, Meta (Facebook/Instagram), LinkedIn, Twitter/X, or other ad platforms. Also use when the user mentions

ai-seo

When the user wants to optimize content for AI search engines, get cited by LLMs, or appear in AI-generated answers. Also use when the user mentions

analytics

When the user wants to set up, improve, or audit analytics tracking and measurement. Also use when the user mentions

aso

When the user wants to audit or optimize an App Store or Google Play listing. Also use when the user mentions

attribution

When the user wants to figure out which marketing actually drives conversions and revenue, choose or interpret an attribution model, or reconcile conflicting numbers across tools. Also use when the user mentions

churn-prevention

When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions

cold-email

Write B2B cold emails and follow-up sequences that get replies. Use when the user wants to write cold outreach emails, prospecting emails, cold email campaigns, sales development emails, or SDR emails. Also use when the user mentions

co-marketing

When the user wants to find co-marketing partners, plan joint campaigns, or brainstorm partnership opportunities. Use when the user says

community-marketing

Build and leverage online communities to drive product growth and brand loyalty. Use when the user wants to create a community strategy, grow a Discord or Slack community, manage a forum or subreddit, build brand advocates, increase word-of-mouth, drive community-led growth, engage users post-signup, or turn customers into evangelists. Trigger phrases: \

competitor-profiling

When the user wants to research, profile, or analyze competitors from their URLs. Also use when the user mentions

competitors

When the user wants to create competitor comparison or alternative pages for SEO and sales enablement. Also use when the user mentions

content-strategy

When the user wants to plan a content strategy, decide what content to create, or figure out what topics to cover. Also use when the user mentions

copy-editing

When the user wants to edit, review, or improve existing marketing copy, or refresh outdated content. Also use when the user mentions

copywriting

When the user wants to write, rewrite, or improve marketing copy for any page — including homepage, landing pages, pricing pages, feature pages, about pages, or product pages. Also use when the user says

coreyhaines31/ab-test-setup

When the user wants to plan, design, or implement an A/B test or experiment, or build a growth experimentation program. Also use when the user mentions "A/B test," "split test," "experiment," "test this change," "variant copy," "multivariate test," "hypothesis," "should I test this," "which version is better," "test two versions," "statistical significance," "how long should I run this test," "growth experiments," "experiment velocity," "experiment backlog," "ICE score," "experimentation program," or "experiment playbook." Use this whenever someone is comparing two approaches and wants to measure which performs better, or when they want to build a systematic experimentation practice. For tracking implementation, see analytics-tracking. For page-level conversion optimization, see page-cro.

coreyhaines31/analytics-tracking

When the user wants to set up, improve, or audit analytics tracking and measurement. Also use when the user mentions "set up tracking," "GA4," "Google Analytics," "conversion tracking," "event tracking," "UTM parameters," "tag manager," "GTM," "analytics implementation," "tracking plan," "how do I measure this," "track conversions," "attribution," "Mixpanel," "Segment," "are my events firing," or "analytics isn't working." Use this whenever someone asks how to know if something is working or wants to measure marketing results. For A/B test measurement, see ab-test-setup.

coreyhaines31/aso-audit

When the user wants to audit or optimize an App Store or Google Play listing. Also use when the user mentions 'ASO audit,' 'app store optimization,' 'optimize my app listing,' 'improve app visibility,' 'app store ranking,' 'audit my listing,' 'why aren't people downloading my app,' 'improve my app conversion,' 'keyword optimization for app,' or 'compare my app to competitors.' Use when the user shares an App Store or Google Play URL and wants to improve it.

coreyhaines31/competitor-alternatives

When the user wants to create competitor comparison or alternative pages for SEO and sales enablement. Also use when the user mentions 'alternative page,' 'vs page,' 'competitor comparison,' 'comparison page,' '[Product] vs [Product],' '[Product] alternative,' 'competitive landing pages,' 'how do we compare to X,' 'battle card,' or 'competitor teardown.' Use this for any content that positions your product against competitors. Covers four formats: singular alternative, plural alternatives, you vs competitor, and competitor vs competitor. For sales-specific competitor docs, see sales-enablement.

coreyhaines31/email-sequence

When the user wants to create or optimize an email sequence, drip campaign, automated email flow, or lifecycle email program. Also use when the user mentions "email sequence," "drip campaign," "nurture sequence," "onboarding emails," "welcome sequence," "re-engagement emails," "email automation," "lifecycle emails," "trigger-based emails," "email funnel," "email workflow," "what emails should I send," "welcome series," or "email cadence." Use this for any multi-email automated flow. For cold outreach emails, see cold-email. For in-app onboarding, see onboarding-cro.

相关技能