Que fait customer-success ?
Gestion de la réussite client - onboarding, scoring de santé, QBR, playbooks d'expansion et stratégies de rétention.
Gestion de la réussite client - onboarding, scoring de santé, QBR, playbooks d'expansion et stratégies de rétention.
Cette compétence est conçue pour les équipes de réussite client (Customer Success) et les agents IA travaillant sur des plateformes comme Claude Code, Cursor ou Codex. Elle fournit un ensemble structuré de méthodologies et de playbooks pour gérer l'intégration des clients (onboarding), évaluer leur santé via un scoring automatisé, planifier les revues trimestrielles (QBR), exécuter des stratégies d'expansion et améliorer la rétention. L'agent peut ainsi analyser les données clients, générer des recommandations personnalisées et automatiser les tâches répétitives liées au suivi des comptes. Cette compétence est utile pour augmenter l'efficacité des CSMs et standardiser les processus de gestion des clients.
npx skills add https://github.com/claude-office-skills/skills/tree/main/skills/customer-successInstalled? Explore more Développement et programmation skills: steipete/bluebubbles, steipete/eightctl, steipete/blucli · View all 6 →
Gestion de la réussite client - onboarding, scoring de santé, QBR, playbooks d'expansion et stratégies de rétention.
This repo contains 20 individual skills — each has its own dedicated page.
Search and analyze academic literature. Find papers, understand research methodologies, and synthesize academic findings for research projects.
Multi-platform ad copy generation for Google Ads, Meta/Facebook, TikTok, LinkedIn with A/B testing variants
Build AI agents with tools, memory, and multi-step reasoning - ChatGPT, Claude, Gemini integration patterns
Airtable database automation - views, automations, integrations, and workflow triggers
Generate complete presentations with AI - from outline to polished slides
Automate Amazon seller operations including inventory, orders, pricing, and advertising management
Create and trigger Apple Shortcuts for iOS/macOS automation and cross-platform workflows
Screen job applications against requirements and score candidates
Automate Asana project management workflows, task tracking, team collaboration, and reporting
Batch convert documents between multiple formats using a unified pipeline
Process multiple documents in bulk with parallel execution
Create and maintain brand style guides for consistent visual identity
Automate web browser interactions, scraping, testing, and workflow automation with Puppeteer/Playwright
Google Calendar and Outlook automation - scheduling optimization, meeting workflows, time blocking, and Slack/Sheets integration
Generate release notes from git commits, updates, or feature lists
Design effective data visualizations and charts. Generate chart configurations for ECharts, Chart.js, and other libraries. Create dashboards and reports.
Answer questions about PDF content, summarize, and extract information
Automate ClickUp workspace management, task workflows, time tracking, and team productivity
Conduct comprehensive company research and due diligence. Analyze business model, competitive landscape, management, and market position.
Analyze competitors systematically. Compare products, features, pricing, positioning, and market strategies. Generate comprehensive competitive intelligence reports.
Send and manage iMessages via BlueBubbles, including attachments, tapbacks, edits, replies, and groups.
Control Eight Sleep pods (status, temperature, alarms, schedules).
BluOS CLI (blu) for discovery, playback, grouping, and volume.
Create, search, and manage Bear notes via grizzly CLI.
Capture frames or clips from RTSP/ONVIF cameras.
Search GIF providers with CLI/TUI, download results, and extract stills/sheets.