Was macht customer-success?
Customer Success Management – Onboarding, Health Scoring, QBRs, Expansion Playbooks und Retention-Strategien
Customer Success Management – Onboarding, Health Scoring, QBRs, Expansion Playbooks und Retention-Strategien
Diese Fähigkeit (Skill) für KI-Agenten wie Claude Code, Cursor oder Codex unterstützt Customer Success Manager (CSMs) bei der Automatisierung und Optimierung ihrer täglichen Workflows. Sie deckt zentrale Bereiche des Kundenlebenszyklus ab: Onboarding neuer Kunden, Berechnung des Health Scores zur Früherkennung von Abwanderungsrisiken, Vorbereitung und Durchführung von Quarterly Business Reviews (QBRs), strategische Expansion-Playbooks zur Steigerung des Account-Wachstums sowie datengetriebene Retention-Strategien zur Kundenbindung. Der Skill kann in gängigen IDE-Plugins und Terminal-basierten Agenten eingesetzt werden und vereinfacht die Analyse von Kundendaten, das Erstellen von Reports und das Ableiten konkreter Handlungsempfehlungen. Entwickler und CSMs sparen Zeit, indem sie wiederkehrende Aufgaben wie Health-Check-Berechnungen oder QBR-Vorlagen direkt über den Agenten ausführen lassen, und erhalten gleichzeitig konsistente, best-practice-basierte Ergebnisse.
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Customer Success Management – Onboarding, Health Scoring, QBRs, Expansion Playbooks und Retention-Strategien
This repo contains 20 individual skills — each has its own dedicated page.
Search and analyze academic literature. Find papers, understand research methodologies, and synthesize academic findings for research projects.
Multi-platform ad copy generation for Google Ads, Meta/Facebook, TikTok, LinkedIn with A/B testing variants
Build AI agents with tools, memory, and multi-step reasoning - ChatGPT, Claude, Gemini integration patterns
Airtable database automation - views, automations, integrations, and workflow triggers
Generate complete presentations with AI - from outline to polished slides
Automate Amazon seller operations including inventory, orders, pricing, and advertising management
Create and trigger Apple Shortcuts for iOS/macOS automation and cross-platform workflows
Screen job applications against requirements and score candidates
Automate Asana project management workflows, task tracking, team collaboration, and reporting
Batch convert documents between multiple formats using a unified pipeline
Process multiple documents in bulk with parallel execution
Create and maintain brand style guides for consistent visual identity
Automate web browser interactions, scraping, testing, and workflow automation with Puppeteer/Playwright
Google Calendar and Outlook automation - scheduling optimization, meeting workflows, time blocking, and Slack/Sheets integration
Generate release notes from git commits, updates, or feature lists
Design effective data visualizations and charts. Generate chart configurations for ECharts, Chart.js, and other libraries. Create dashboards and reports.
Answer questions about PDF content, summarize, and extract information
Automate ClickUp workspace management, task workflows, time tracking, and team productivity
Conduct comprehensive company research and due diligence. Analyze business model, competitive landscape, management, and market position.
Analyze competitors systematically. Compare products, features, pricing, positioning, and market strategies. Generate comprehensive competitive intelligence reports.
Send and manage iMessages via BlueBubbles, including attachments, tapbacks, edits, replies, and groups.
Control Eight Sleep pods (status, temperature, alarms, schedules).
BluOS CLI (blu) for discovery, playback, grouping, and volume.
Create, search, and manage Bear notes via grizzly CLI.
Capture frames or clips from RTSP/ONVIF cameras.
Search GIF providers with CLI/TUI, download results, and extract stills/sheets.