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Chatwoot 開源客戶互動與全通路支援平台

Chatwoot 是一款自託管的開源客戶互動平台,在統一的客服儀表板中提供即時對話、電子郵件、社群媒體和即時通訊頻道支援,並具備完整的 API 存取能力,可作為 Intercom、Zendesk 和 Freshdesk 的替代方案。

Chatwoot 開源客戶互動與全通路支援平台 是什麼?

此 AI 技能提供對 Chatwoot 的完整支援,Chatwoot 是一個自託管、開源的客戶互動平台,可作為 Intercom、Zendesk 和 Freshdesk 的替代方案。它整合了即時對話、電子郵件、社群媒體和即時通訊頻道於單一客服儀表板,並提供完整的 API 以實現自動化。該技能的主要用途是協助開發者和營運團隊快速部署、設定和整合 Chatwoot,從而建立統一的客戶支援系統。支援的平台包括 Docker 容器化環境,並可透過 API 整合至現有工作流程或 AI 代理程式中。技能文件基於上游官方文件,涵蓋了來自 Docker Hub 的安裝要求與注意事項。

相容平台~Claude Code~Codex CLI~Cursor
npx skills add https://github.com/agentskillexchange/skills/tree/main/skills/chatwoot-open-source-customer-engagement-omnichannel-support

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來自技能 README

Chatwoot 開源客戶互動與全通路支援平台 preview
Chatwoot 開源客戶互動與全通路支援平台 preview

說明文件

Chatwoot 開源客戶互動與全通路支援平台 是做什麼的?

Chatwoot 是一款自託管的開源客戶互動平台,在統一的客服儀表板中提供即時對話、電子郵件、社群媒體和即時通訊頻道支援。它具備完整的 API 存取能力,可作為 Intercom、Zendesk 和 Freshdesk 的替代方案。

安裝

來自上游的需求與注意事項:

來源

Individual skills in this repo

This repo contains 20 individual skills — each has its own dedicated page.

Academic Paper Citation Network Mapper

Builds citation networks from Semantic Scholar API and CrossRef DOI metadata. Visualizes paper influence graphs using NetworkX, identifies seminal works, and tracks research lineage across fields.

ACF Custom Fields REST Exposer

Exposes Advanced Custom Fields data through the WordPress REST API using register_rest_field and acf_format_value. Handles repeater fields, flexible content layouts, and gallery fields with proper serialization.

ACF Extended for Advanced Custom Fields Workflows

An ASE skill built around ACF Extended, the WordPress enhancement suite for Advanced Custom Fields that adds field types, admin improvements, front-end forms, options pages, and developer tooling. It is a practical fit for agents working inside complex WordPress content models and custom field workflows.

ACF to Gutenberg Block Migrator

Converts Advanced Custom Fields field groups into native Gutenberg blocks using the ACF Block API v2 and @wordpress/scripts build pipeline. Maps ACF repeaters, groups, and flexible content to InnerBlocks and block attributes with server-side rendering via acf_register_block_type().

Activepieces Open Source Workflow Automation

Activepieces is an open-source, self-hostable workflow automation platform with 200+ integrations. It provides a visual builder for creating automated workflows and exposes all its connectors as MCP servers for AI agent use.

ActivityWatch Cross-Platform Automated Time Tracker and Producti

ActivityWatch is a privacy-first, open-source automated time tracker that records application usage, browser activity, and AFK status across Windows, macOS, and Linux. With 16k+ GitHub stars, it provides detailed productivity analytics without sending data to external servers.

act Local GitHub Actions Runner

act is an open-source CLI tool that runs GitHub Actions workflows locally using Docker, enabling fast feedback on workflow changes without pushing to GitHub. It is a standard tool for local Actions development and testing.

Add a browser review checkpoint before risky agent actions with

Use AgentClick when an agent should pause before risky commands, plans, drafts, or code changes so a human can inspect, edit, approve, or reject them in a purpose-built browser UI.

Add Claude design-system and accessibility workflows with UX/UI

Use UX/UI Agent Skills when Claude should generate tokens, component specs, accessibility audits, and framework-specific UI code from a repeatable design workflow.

Add executable smoke tests for shell scripts and CLIs before ref

Use Bats-core when an agent needs to turn fragile shell scripts or command-line workflows into something it can verify repeatedly after edits. The agent writes focused Bash tests for success paths, failure paths, and output contracts, then runs them locally or in CI before a refactor, release, or incident fix goes out.

Add graph-backed memory and context retrieval to agent workflows

Use Cognee to ingest project knowledge into graph and vector memory so agents can retrieve durable context across sessions and workflows.

Add IDE-style semantic code navigation and symbol-safe refactors

Give a coding agent symbol-aware lookup, cross-file rename, and structural edit tools before it starts making brittle text-only changes.

Add managed long-term memory to LangGraph agents with LangMem

Give LangGraph agents memory management and search tools so they can store, retrieve, and update durable facts across sessions.

Add multimodal lifelong memory to MCP and Python agents with Sim

Use SimpleMem to store, compress, index, and retrieve text or multimodal memories for agents through MCP or Python integrations.

Add persistent project memory and hook-driven synthesis with Cla

Keep Claude Code sessions grounded in prior decisions, project context, and daily handoff notes instead of starting from zero every time.

Add Postgres-native vector retrieval to agent and RAG workflows

Store embeddings beside application data in Postgres, create vector indexes, and query nearest neighbors for semantic search, RAG, recommendations, or agent memory retrieval.

Address GitHub PR review comments from the current branch with g

Find the open PR for the current branch, gather unresolved review comments, and drive a focused comment-resolution workflow with gh-authenticated context.

Add runtime guardrails to TypeScript agents with VoltAgent

Use VoltAgent to intercept, validate, and enforce input/output policies in TypeScript agent workflows.

Add temporal context memory to agent workflows with Zep

Use Zep as an external context layer for agents that need to store events, assemble temporal graph context, and retrieve relevant memory before model calls.

Adobe Firefly API Batch Image Generator

Calls Adobe Firefly

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