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refoundai/ユーザーフィードバック解析

顧客フィードバックを統合し行動に移すための支援を行います。NPS回答の分析、サポートチケットの処理、ユーザーリサーチのレビュー、複数チャネルからのフィードバック統合、顧客インプットのパターン特定に活用できます。

ユーザーフィードバック解析 とは?

このスキルは、顧客フィードバックを効果的に分析・統合し、具体的なアクションに結びつけるためのツールです。NPS調査の回答、サポートチケット、ユーザーリサーチ結果、複数チャネルからのフィードバックなど、様々な形式の顧客入力を処理し、共通のパターンや重要なインサイトを抽出するのに役立ちます。主にAIエージェント(Claude Code、Cursor、Codexなど)上で動作し、開発者やプロダクトチームが顧客の声を素早く理解し、プロダクト改善や戦略的意思決定に反映させることを可能にします。このスキルは、フィードバックデータを読み込み、自然言語処理を用いてセンチメント分析、トピック分類、重要度評価を行い、結果を構造化されたレポートや推奨アクションとして提供します。多チャネルからのデータ統合により、顧客満足度向上や製品ロードマップの優先順位付けに直接活用できる実用的なインサイトを生成します。

対応~Claude Code~Codex CLI~Cursor
npx skills add https://github.com/refoundai/lenny-skills/tree/main/skills/analyzing-user-feedback

Installed? Explore more 研究&データ分析 skills: affaan-m/uspto-database, affaan-m/scholar-evaluation, affaan-m/literature-review · View all 6 →

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ドキュメント

ユーザーフィードバック解析 は何をしますか?

顧客フィードバックを統合し行動に移すための支援を行います。NPS回答の分析、サポートチケットの処理、ユーザーリサーチのレビュー、複数チャネルからのフィードバック統合、顧客インプットのパターン特定に活用できます。

Individual skills in this repo

This repo contains 20 individual skills — each has its own dedicated page.

refoundai/ai-evals

Help users create and run AI evaluations. Use when someone is building evals for LLM products, measuring model quality, creating test cases, designing rubrics, or trying to systematically measure AI output quality.

refoundai/ai-product-strategy

Help users define AI product strategy. Use when someone is building an AI product, deciding where to apply AI in their product, planning an AI roadmap, evaluating build vs buy for AI capabilities, or figuring out how to integrate AI into existing products.

refoundai/behavioral-product-design

Help users apply behavioral science to product design. Use when someone is designing for habit formation, reducing friction, applying psychology to UX, increasing retention through behavioral principles, or using nudges to influence user behavior.

refoundai/brand-storytelling

Help users craft compelling brand narratives. Use when someone is defining brand strategy, writing company positioning, creating pitch narratives, developing messaging frameworks, or trying to make their company story more memorable.

refoundai/building-a-promotion-case

Help users get promoted at work. Use when someone is preparing for a promotion conversation, building their case for advancement, trying to understand what's blocking their promotion, or figuring out how to get to the next level in their career.

refoundai/building-sales-team

Help users build and scale their sales organization. Use when someone is hiring their first salespeople, deciding when to bring on sales leadership, structuring sales compensation, or transitioning from founder-led sales.

refoundai/building-team-culture

Help users build and maintain strong team culture. Use when someone is defining team values, creating psychological safety, onboarding to a new team, navigating cultural change, or building distributed team norms.

refoundai/building-with-llms

Help users build effective AI applications. Use when someone is building with LLMs, writing prompts, designing AI features, implementing RAG, creating agents, running evals, or trying to improve AI output quality.

refoundai/career-transitions

Help users navigate career changes and pivots. Use when someone is considering a new role, transitioning into product management, evaluating job offers, taking a sabbatical, or feeling stuck in their current position.

refoundai/coaching-pms

Help users develop and coach product managers. Use when someone is managing PMs, creating development plans, running performance reviews, or trying to level up their PM team's capabilities.

refoundai/community-building

Help users build and grow product communities. Use when someone is starting a community, scaling an ambassador program, driving community-led growth, or choosing between user, developer, or partner communities.

refoundai/competitive-analysis

Help users understand and respond to competition. Use when someone is positioning against competitors, evaluating market threats, running competitive war games, or deciding how much to focus on competitors versus customers.

refoundai/conducting-interviews

Help users conduct effective hiring interviews. Use when someone is designing an interview loop, crafting interview questions, evaluating candidates in real-time, or building a structured interview process.

refoundai/conducting-user-interviews

Help users run better customer and user interviews. Use when someone is preparing for user research, planning discovery interviews, writing interview questions, analyzing interview findings, or trying to understand customer needs.

refoundai/content-marketing

Help users build content marketing strategies. Use when someone is starting a blog, building SEO, creating thought leadership content, or deciding on content formats and distribution channels.

refoundai/cross-functional-collaboration

Help users work effectively across functions. Use when someone is navigating PM-engineering relationships, resolving cross-team conflicts, building product trios, or improving handoffs between design, engineering, and product.

refoundai/defining-product-vision

Help users create compelling product visions. Use when someone is writing a vision statement, defining a long-term product direction, aligning teams on the future state, or distinguishing vision from strategy.

refoundai/delegating-work

Help users delegate effectively. Use when someone is struggling to let go of tasks, deciding what to delegate, building team autonomy, or balancing being hands-on vs hands-off.

refoundai/design-engineering

Help users understand and build design engineering capabilities. Use when someone is creating a design engineering function, hiring design engineers, or bridging the gap between design and engineering teams.

refoundai/designing-growth-loops

Help users design and optimize growth loops. Use when someone is building viral mechanics, designing referral programs, creating product-led acquisition, or figuring out how to make their product grow itself.

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