What does csm-skills do?
AI workflow skill library for Customer Success Managers (CSMs) · Claude Skills, derived from de-identified real-world CSM methodologies
AI workflow skill library for Customer Success Managers (CSMs) · Claude Skills, derived from de-identified real-world CSM methodologies
Louiscard/csm-skills is an AI workflow skill library designed for Customer Success Managers (CSMs), built on de-identified, hands-on methodologies from practicing CSMs. It provides a set of reusable Claude Skills that automate common CSM tasks such as customer health scoring, renewal risk assessment, and onboarding follow-ups. The skill supports integration with major platforms like Claude Desktop and Claude Code, allowing CSMs to streamline their workflows directly within their AI assistant. By leveraging these skills, CSMs can improve efficiency, consistency, and data-driven decision-making in managing customer relationships and driving retention.
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AI workflow skill library for Customer Success Managers (CSMs) · Claude Skills, derived from de-identified real-world CSM methodologies
Send and manage iMessages via BlueBubbles, including attachments, tapbacks, edits, replies, and groups.
Control Eight Sleep pods (status, temperature, alarms, schedules).
BluOS CLI (blu) for discovery, playback, grouping, and volume.
Create, search, and manage Bear notes via grizzly CLI.
Capture frames or clips from RTSP/ONVIF cameras.
Search GIF providers with CLI/TUI, download results, and extract stills/sheets.